Israeli Medical Protection
Unique assistance for managing crises and distress situations faced by doctors and medical practitioners. For the first time in Israel, Matara has established a dedicated crisis management team for the benefit of medical professionals in Israel.
The initiative provides a comprehensive professional support system comprised of a team of experts, including leading attorneys in the field, renowned specialists in private investigations and business intelligence, and top-tier public relations and media crisis managers.
Our “Red Flags” for doctors include:
- Experiencing a vague, unclear feeling or sensation?
- Finished a treatment and something about the patient’s reaction seemed off? Are you left with an unpleasant feeling you cannot even explain?
- Received a threat by phone? A verbal threat? Even one that seems insignificant or unclear?
- Spotted a strange post or message linked to you on Facebook or Instagram?
From our experience in the field, most doctors are unable to identify the initial warning signs that predict what lies ahead. They often find themselves helpless, facing genuine distress situations that escalate like a snowball effect.
As part of this initiative’s goals, Matara’s experts will provide training and consulting on how to identify these red flags arising from patient interactions and other risk scenarios before they materialize.
Medical teams and therapists are drawn into this general situation; they are often in one-on-one situations with patients involving necessary physical contact. In practice, they are exposed without any basic protection against these threats.
Doctors have good professional unions that provide general advice, including legal counsel, but when the doctor is already inside the crisis, it is too late! Our service is non-formal, and its primary objective is to prevent the situation from reaching legal proceedings.
A discreet, comprehensive service including a 24-hour consultation and support line, providing solutions for cases and events that cause doctors or therapists stress and unrest, up to the point of dysfunction.
Doctors have good professional unions that provide general advice, including legal counsel, but when the doctor is already inside the crisis, it is too late! Our service is non-formal, and its primary objective is to prevent the situation from reaching legal proceedings.
The initiative’s goals: Stopping the chain of reactions that can rapidly evolve from a minor misunderstanding or lack of clarity between a doctor and a patient into extreme situations of shaming, complaints, and even trial and arrest.
Assistance to doctors and therapists by providing immediate responses and solutions to various and strange types of complaints from patients.
The initiative provides the doctor with a quick connection for immediate consultation with the team of experts who mobilize immediately, surrounding the doctor with support across these specific fields of expertise. The goal is to quickly and discreetly resolve the misunderstanding or complaint that has arisen with a patient and/or their associates.
This unique initiative was established at Matara following numerous requests from doctors who found themselves in such crises. A significant portion of the cases handled by us were resolved at their very beginning and/or in the initial stages of their formation.
For a discreet consultation with the team of experts at Matara, contact us.
Note: The selection of cases, projects, and clients at Matara is selective and rigorous, and we do not commit in advance to handling every case.
